Privacy Policy

Introduction

CONG TY TNHH BY TECH ("Bytech," "we," "us," "our") respects your privacy and is committed to protecting your personal data. Bytech is a company registered in Vietnam with its principal place of business at Tầng 8, Tòa nhà Bạch Đằng Complex, 50 Bạch Đằng, Phường Hải Châu I, Quận Hải Châu, Thành phố Đà Nẵng. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounting automation and fintech services.

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@bytech.com.

Data Collection

Types of Data We Collect

We may collect, store, and process the following types of personal data:

  • Business Information: Company name, registration details, tax information.
  • Contact Information: Name, email, phone number, address.
  • Financial Data: Transaction records, account information, payment details.
  • Technical Data: IP address, login data, browser type, device information.
  • Usage Data: How you use our services, AI automation preferences.

We do not intentionally collect data from minors (under the age of 18) or sensitive data (e.g., health or biometric information). If you believe we have inadvertently collected such data, please contact us immediately.

Use of Data

We use your data for the following purposes:

  • Providing and improving our accounting automation services.
  • Complying with legal and regulatory requirements.
  • Detecting and preventing fraud.
  • Communicating service updates, changes, or promotional offers (when permitted).
  • Analyzing and improving our AI algorithms (data is anonymized or pseudonymized for this purpose).

Automated Decision-Making: Some aspects of our services may involve automated decision-making (e.g., fraud detection). These processes do not produce legal or similarly significant effects for users.

Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of Contract: To deliver the services you have requested.
  • Legal Obligations: To comply with financial and tax regulations.
  • Legitimate Business Interests: For fraud prevention, service improvements, and business analytics.
  • Consent: When specifically requested, such as for marketing communications or optional features.

Where we rely on consent, you can withdraw it at any time by contacting us at privacy@bytech.com.

Data Sharing

We may share your personal data with the following third parties, only to the extent necessary for the purposes outlined in this Privacy Policy:

  • Financial Institutions and Payment Processors.
  • Cloud Service Providers and IT Partners: For data storage and service delivery.
  • Professional Advisors and Auditors: For compliance and operational purposes.
  • Regulatory Authorities: When required by law or legal process.
  • Other Entities in the Bytech Group: For internal business purposes.

All third parties are contractually obligated to process your data securely and in accordance with applicable data protection laws. Data sharing is limited to the extent necessary to provide our services.

International Transfers

As we operate in South East Asia, your personal data may be transferred to countries that may not have the same level of data protection as your home country. We ensure appropriate safeguards for these transfers, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Data Processing Agreements with third-party processors.
  • Compliance with local data protection laws.

We also conduct Transfer Impact Assessments (TIAs) to evaluate the risks of transferring your data internationally.

Data Security

We implement robust technical and organizational measures to safeguard your personal data, including:

  • End-to-end encryption of data in transit and at rest.
  • Regular security audits and vulnerability assessments.
  • Access controls and multi-factor authentication for sensitive systems.
  • Secure, certified data centers with 24/7 monitoring.
  • Employee training programs on data protection and privacy best practices.

In the event of a data breach, we will notify affected users and regulatory authorities as required by applicable laws.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including:

  • To provide our services to you.
  • To comply with legal obligations (e.g., financial records are retained for at least 5 years under applicable laws).
  • To resolve disputes and enforce our agreements.

When data is no longer necessary, we securely delete or anonymize it.

Your Rights

Depending on your location and applicable laws (e.g., GDPR, CCPA), you have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Correction: Rectify inaccurate or incomplete data.
  • Deletion: Request deletion of your data (subject to legal obligations).
  • Objection: Object to certain types of data processing (e.g., direct marketing).
  • Data Portability: Receive a copy of your data in a machine-readable format.
  • Withdraw Consent: Withdraw your consent for processing where it was previously provided.

To exercise any of these rights, please contact us at privacy@bytech.com. We will respond to your request within 30 days or the timeline required by applicable laws.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Each update will be assigned a version number and date for clarity. The latest version will always be available on our website.

For significant changes, we will notify you via email or through a notification in your account dashboard.

Version: 2.0
Last Updated: January 2025

Contact Us

For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer (DPO) at:

  • Email: info@bytech.app
  • Address: Tầng 8, Tòa nhà Bạch Đằng Complex, 50 Bạch Đằng, Phường Hải Châu I, Quận Hải Châu, Thành phố Đà Nẵng

Do Not Sell My Personal Information (CCPA Disclosure)

If you are a California resident, you have the right to opt out of the sale of your personal information. While we do not sell personal data, you can contact us at privacy@bytech.com to confirm your preferences.

This Privacy Policy reflects our commitment to protecting your data and complying with applicable data protection laws worldwide. If you have any concerns, we encourage you to reach out for clarification.